- General FAQ's
1. How long does it take to build a website or mobile app?
Timelines depend on the project size and complexity. Most websites take 2–6 weeks, while mobile and SaaS applications typically take 6–16 weeks. After reviewing your requirements, we provide a clear timeline and roadmap.
2. Do you offer ongoing support after the project is completed?
Yes. We offer maintenance, updates, bug fixes, performance monitoring, and feature enhancements. You can choose between monthly plans or on-demand support.
3. Can you help refine my idea before development begins?
Absolutely. Through consulting and product planning, we help define your vision, clarify features, and prepare an SRS (requirements document) to ensure the project is structured properly before development.
4. What technologies do you use for development?
We work with modern, scalable technologies including React, Next.js, Node.js, Flutter, AWS, Docker, serverless architectures, and more, depending on your product needs.
5. Do you provide UI/UX design as part of the project?
Yes. Every project includes user interface design, user experience planning, wireframes, and prototypes to ensure the product is intuitive and visually appealing.
6. Can you build a custom solution instead of using templates?
Yes. All our solutions are fully custom-built to match your business workflow, branding, and long-term goals. We never rely on generic templates unless explicitly requested.
7. What industries do you build websites or systems for?
we work with multiple industries including medical, manufacturing, retail, services, personal brands, and e-commerce.
8. Do you offer custom-built solutions, or do you use templates?
Everything is built according to your business needs. Templates can be used on request, and also according to the client needs we built a suitable solution.
9. How long does it take to complete a project?
The timeline depends on the complexity. Simple websites take days; full systems may take weeks.
10. Can I request updates after the project is completed?
Yes, we provide ongoing improvement, updates, and new feature development.
11. Do you help with domain and hosting?
Yes, we assist with choosing and setting up your domain, hosting, and server environment.
- PRICING & PAYMENTS
1. How do you price your projects?
Pricing is based on project size, features, design complexity, and development hours required.
2. Is there a contract or agreement?
Yes, we provide a clear agreement including terms, scope, and timeline before starting.
3. Do you offer installment payment options?
Yes, payment can be divided into milestones.
4. Are there any hidden fees?
No, all fees are explained before starting. Additional features requested later are priced separately.
- DEVELOPMENT PROCESS
1. What is the typical workflow when working with you?
It starts with requirements collection → design → development → testing → launch → support.
2. Can I see the system while it's being developed?
Yes, we provide periodic demos so you can see progress before final delivery.
3. Who writes the content for my website?
You can provide content, or we can create it upon request.
4. Do you use AI in development?
we use strategic AI tools to improve accuracy, speed, and testing — not to replace custom coding.
5. Can you integrate third-party APIs?
Absolutely — payment gateways, SMS APIs, shipping services, CRM integrations, and more.
- SUPPORT & MAINTENANCE
1. Do you offer maintenance packages?
Yes, we offer monthly and yearly maintenance options depending on your needs.
2. How fast do you respond to support requests?
Support response time depends on your plan — typically between 24 hours and same-day for priority clients.
3. Can you add new features after the system is live?
Sure, we can scale your system and add new functionality anytime.
4. Do you provide backups?
Yes, regular backups can be enabled to protect your data and infrastructure.
5. What happens if there’s a bug after delivery?
Bugs related to delivered features are fixed without charge during the warranty period.
- E-COMMERCE FAQ
1. Can I manage products myself without technical skills?
Yes, the admin panel lets you add, edit, remove, and organize products easily.
2. Do you integrate payment gateways?
Yes, PayPal, Stripe, local gateways, and bank transfers.
3. Can you add shipping and delivery options?
Yes, including zones, rates, weight-based shipping, and local delivery.
4. Do you support coupon codes and discounts?
Yes, you can create offers, sales, and coupon campaigns from your dashboard.
5. Can customers track their orders?
Yes, order tracking updates can be integrated depending on your plan.
- BUSINESS & BRANDING
1. Do you offer branding or logo design?
Yes, we offer branding packages including color palettes, typography, and logo creation.
2. Can you modernize my old website?
Absolutely, we can redesign your outdated website into a modern, high-performance one.
3. Can you help improve my website speed and performance?
Yes, we optimize loading speed, images, scripts, and server settings.
4. Do you create multilingual websites?
Yes, you can add one or multiple languages.
5. Will my website be SEO-friendly?
Yes, we apply best SEO with extra cost practices including metadata, structure, speed optimization, and mobile responsiveness.
- SECURITY & DATA PROTECTION
1. How do you secure my system or website?
we use encryption, authentication layers, secure databases, and server-level protections.
2. Will my data be backed up automatically?
we can configure daily, weekly, or monthly backups depending on your plan.
3. Do you store customer information?
No, all data stays on your server or cloud environment.
4. Can you protect my system from cyberattacks?
We implement industry-standard security measures, firewall settings, and monitoring tools.
5. What if my system gets hacked?
Emergency recovery services are available, including cleanup, patching, and restoration.
- SYSTEMS & APPLICATIONS
1. Do you develop custom systems from scratch?
Yes, every system is custom-built to match your workflow and industry requirements.
2. Can you convert my manual work into a digital system?
Absolutely, we specialize in transforming manual operations into automated platforms.
3. Do you support multi-user or multi-branch systems?
Yes, staff roles, branches, permissions, and controlled access are available.
4. Can I request a specific feature not listed in your services?
Yes, if you can describe it, we can build it.
5. Can you integrate my system with mobile apps later?
Yes, your platform will be built with API-ready architecture for future expansion.
